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Windows 7

If you can open windows the following procedures can be tried

  • Use system restore to undo any recent changes you made.
  • Look in the action centre to see if they have any relevant information.
  • Try to find a software update that may help.
  • Look on the manufacturers website for any drivers you may need.
  • Always troubleshoot in safe mode.
  • Look for memory errors and hard disk errors.

If you can’t open Windows:

  • Click on the start button and go to the Action Centre.
  • Click on the Control Panel then go to System and Security then, Review Your Computers Status.
  • Click on Maintenance.
  • Find Check for Solutions to Problem Reports then, Click for Solutions. You will be notified if there are any repairs available at the time.
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