What Is AOL Mail?
Common Issues On AOL?
Problems On Unable Receiving AOL Mail:
If you are able to sign in and read your mail, however you’re Unable To Recieve Aol Mail , there are a few things you can try to fix the problems.
Check your filters
Sometimes a filter can cause emails to bypass your inbox and be sent to either the trash folder or a different folder. You may need to check any filters you’ve created to make sure your messages are correctly organized.
Learn about delivery delays
Messages have often delivered right way though very rarely because a delay in transit. This is because usually due to problems on the mail server and heavy internet traffic, or routing problems.
Unfortunately, other than waiting, you won’t be able to determine if the message has been delayed or undeliverable. If possible, ask the sender to resend the message to see if you can get the message a second time.
Check for emails in your Spam folder
If you find emails in your Spam folder that don’t belong there so you’ll need to mark the messages as “not spam.”
1. Sign in to AOL Mail.
2. Click the Spam folder.
3. Select the message that isn’t spam.
4. At the top of the page, click Not Spam.
Fix Problems Reading & Retrieving Mail:
If you UNABLE TO RECEIVE AOL MAIL problems reading and retrieving your AOL Mail, the following troubleshooting steps:
Use AOL Basic Mail:
AOL Basic Mail gives you a way to see your emails in a simpler layout. This can often help when you’re having problems retrieving mail on a slower connection speed.
Reset your web settings
Sometimes installing multiple browsers can result in your web settings getting changed. You can reset your general web settings without changing the settings of all web browsers on your computer.
Disable pop-up blocking:
If you’re blocking pop-ups in your browser, it may cause problems when accessing AOL Mail, especially if you have your mail set to open in a pop-up window when writing a new message. You’ll need to either disable pop-up blockers on your browser or disable the pop up window in your AOL Mail Compose settings.
Clear your browser’s cache:
Cookies are little bits of info stored in your browser to allow websites to load quicker. While this usually makes it faster to access sites, this stored info can cause some sites to have loading errors. Clear your browser’s cache to reset your browser and wipe out all the little unwanted bits of info that have been stored, making it overall run better.
Temporarily disable your firewall:
Your firewall or other security software may be preventing you from connecting to AOL. Temporarily disable your firewall and check whether or not you’re able to connect to the internet. If your firewall software isn’t on the list linked, you will need to contact your firewall software provider for additional info.
Disable Protected Mode in Internet Explorer:
Protected mode is enable by default and may interfere with AOL Mail. If you’re continuing to have trouble accessing mail, turn Protected Mode off:
1. Click Tools.
2. Click Internet Options.
3. Click the Security tab.
4. Deselect “Enable Protected Mode.”
5. Restart Internet Explorer and sign in to AOL Mail again.