Reasons To Printer Is not Responding
HP PRINTER IS NOT RESPONDING ON PRINTING:The error “Printer not responding” usually arises the printer doesn’t respond to the requests send by your computer because of incorrect configurations, hardware faults, or some unresponsive services.
The error is a common one and occurs to users all the time. Sometimes, just restarting the printer fixes the problem while sometimes you have to completely reinstall the printer drivers. The error may have different solutions depending on the hardware configuration of each computer. We have listed down a number of different workarounds available. Start with the first one and work your way down.
Check The Hardware :
- Check that paper is loaded and that there are no paper jams.
- Check the cable connections. Both the power cable and data cables (e.g., USB cable) going from printer and to your computer.
- Verify that the printer power indication light is turned on or illuminated.
- Verify that the printer has no flashing lights or red or orange lights. It is common for printers to have red, orange, or any other flashing lights when the printer is malfunctioning.
- Run a self-test on the printer. Running a self-test should print a basic page of information indicating the printer is physically working. Your user’s manual should have the instructions for printing a self-test. If your printer does not print a self-test, it’s possible there is a defect or misconfiguration with your printer. We recommend you contact the printer manufacturer for help.
Run The Printer Troubleshooter
Windows has an inbuilt printer troubleshooter. You can use that tool to check for printer issues. If you come across printer not responding error, follow the below steps to troubleshoot that.
- Click on the Start button, and type “troubleshooting” in the Start menu’s search box. Open Troubleshooting from the search results.
- In the new window that appears next, click Use a printer under Hardware and Sound.
Then, follow the troubleshooter wizard’s instructions. If the tool finds printer problems, you will have to resolve it with solutions from it or other sources.
Restart the Printer Spooler
The print spooler is software that manages print jobs on a Windows system. Something may have gone wrong in the print spooler, so as to make printer unresponsive. You can solve issues such as this by restarting the spooler. For that, follow the steps mentioned below.
Press Windows and R hotkeys at the same time. In the Run dialog box that opens next, type services.msc, and click OK button or press Enter key.
In the list of Windows Services that appears subsequently, find the Print Spooler For that, select a service and keep pressing P until the Print Spooler is highlighted.
- Right-click on Print Spooler and choose Properties.
- In the Printer Spooler Properties dialog box, click the Stop button below the Service status. In case the service is Stopped, click Start Click on OK and Apply buttons for confirmation. This will restart the spooler service
Check the Printer Driver
If the printer driver is outdated, you might come across printer problems on Windows, including the not responding error. To troubleshoot that, you have to update the printer driver in case it is not up to date, or reinstall the driver in case it is problematic. You can download the update of the driver from the official website of the printer manufacturer. Just make sure you get the right printer driver for your Windows version and system configurations. Try taking a test printout after that to see if the issue is fixed.